There are few services you will need that are as sensitive or as personal as those provided by your funeral director, the death of a family member or friend is very distressing.
If no prior arrangements regarding the funeral have been made and the deceased's wishes are unknown, there are some major decisions that need to be made. The Funeral Director's job is to help you make them.
Our funeral homes have been providing specialised service for many years and understand everyone is unique - so no two funerals will be the same. The professional staff can be of great help at such a difficult time. All denominations are respected and every financial circumstance is catered for.
At every instance the wishes of the family are paramount. The funeral director's role is to provide a style of service that individual families ask for.
How a Funeral Director can assist you
From the very first call, our staff is here to help with all aspects of arranging a funeral. If the wishes of the deceased are known, some of the decision making for the family is easier. Your funeral director will guide, advise and assist you in formulating the funeral service you feel is most appropriate.
Some of the major decisions that need to be made include:
- Choice of burial or cremation
- The day, time and venue of the service
- Who is to lead the service - a member of the clergy or a celebrant, or a family member or friend?
- Is a viewing appropriate?
- What sort of casket?
- Who will carry the casket?
- What kind of music will we have?
- Who will prepare a eulogy?
- What flowers, if any would be most appropriate?
- Would you like to place a notice in a paper? Which paper?
- Would you like to arrange for people to be able to make donations to a particular charity in honour of the person?
- What special things can be done to personalise the ceremony?
Services Provided by Funeral Directors
Few people realise the extent of a funeral director's role. It begins when we are first called, and ends only when we are satisfied the ceremony is as perfect and complete as we can make it, and the wishes of the family are fully met. Approximately forty hours of time is taken in order to professionally arrange and conduct every funeral.
The following is a general list of services we are able to provide:
- Prompt and personal attention at any time, 24 hours a day, every day of the year.
- Transfer of the deceased from place of death to the funeral home.
- Personal consultation with the family about funeral arrangements and details for the service.
- Liaising with cemeteries or crematoria of your choice.
- All necessary arrangements with church, chapel or venue of your choice.
- Registration of death with the Registrar of Births, Deaths and Marriages.
- Consulting with clergy or celebrant.
- Advice on wording and placement of press notices
- Collection of medical certificates and their dispatch to appropriate authorities.
- Where available, use of our chapels
- Use of our private family viewing facilities.
- Supply of hearse and other funeral vehicles.
- Supply of cars to transport the family.
- Liaising with florists.
- Collection and return of floral tribute cards.
- Organisation of music and/or musician of your choice.
- Memorial attendance books for friends and family to sign.
- Preparation of deceased for viewing.
- Embalming by qualified personnel (if required).
- Mourning stationery - i.e. cards, etc.
- Recording of services (if required).
- Referral to grief support if required.
- Provision of after funeral refreshments/catering if requested.